Micromax — Issue with Yureka

Address:

Hyderabad, Andhra Pradesh

I have lodged a complaint regarding Yureka as my piece got shutdown completely. First i inquired service centers to repair the phone. But they most of the Micromax service centers informed that they dont accept yureka and no service for Yureka. I contacted customer care toll free number and lodged a ticket. They told that one of the person from technical team will reach in 48 hrs. According to them their working hrs are from 8 AM to 8 PM so 48 hrs will come to 4 days. I have not seen such type of service so far. Even after four days no person from Micromax service center has turned up. I had followed up several times and every time they say your replacement product will reach you soon in 2 to 3 days. Now why i say this statement "I request please do not buy any micromax yureka product" The worst product and worst service i had ever faced.