[Resolved]  Micromax — lcd and touch problem

Address:Amritsar, Punjab

Hello sir, I am Deepak Kumar from amritsar (punjab). i had purchased the micromax A210 canvas 4 mobile set worth rs.17700/- on 15 august 2013. in the month of dec 2013, its touch screen not works properly. then i had given the set to micromax service centre. they had replaced the touch screen and mother board. after a near about 45 days i had received my set but touch screen still not working properly. and its has the speaker and camera problems also.I think i had given my set 5 or 6 times to the micromax service center but they always given me set after near about 40days in the same condition as it was before. now it has speaker problems also. so from the month of i think february it has been there in service center, they given me mobile always defaulty and with in 4 or 5 days i given back to them. because of that they had extend the warranty period also for 4 months. i had requested so many times to replace the set, but they didnot hear me. i have bought this set for my one salary. and i am feeling so upset. pls help me to sort out the solution. now its extended warranty period is going to finish again. and they are saying to extend the warranty more. but its not fare. pls help to replace my set with new one. i am attaching the copy of mobile bill and service center job sheet. you can check the service records online also through micromax service center.
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Hi Deepak,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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