[Resolved]  Micromax — Led tv not working from 4 months and still problem not solved

Address:Rewari, Haryana, 123401
Website:micromax.com

Hey, priyanka mam I am suresh from rewari my concern is regarding a micromax full hd television from snapdeal last year 25 December. After 6 months tv started showing malfunction and there was problem with on and off function on 20june I raised the issue with customer care and as a solution card was changed on 19 august and very next day speakers showed faults and didnt worked properly and I report it next day and than technician came and check after 4-5 days and he says its speakers needs replacement and the speakers were changed in october and after just one hour again speakers showed fault and when technicians was called he said card need to be changed and still problem is prevailing. Despite of calling many times I am unable to get my problem solved and tv's warranty is due in december after I'll left with nothing in hand. Please advice me further to get my problem resolved. Following are the related ticket no. Last complaint no. Hr[protected] Tv serial no. 40t2810fhd101.6cm Item code. 031554 Invoice no. Sba290/14-15/1360 dated 25 dec 2014 Mobile no. [protected] Regards Suresh
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Aug 5, 2021
Complaint marked as Resolved 
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Dear suresh nokhwal

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
thanks Snapdeal Team . please take action as soon as possible.

Regards,
Suresh Nokhwal,
[protected]
Dear suresh nokhwal,

We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.

Regards,
Snapdeal Online Team
Hi suresh nokhwal,

Hope you are doing good.

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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