Micromax — Micromax 40 inch full hd led tv model 40b5000fhd / 40bsd60fhd 101 cm (40)

Address:	Gurgaon, Haryana, 122015
Website:	www.micromaxinfo.com

I have purchased this TV from http://www.snapdeal.com on 21-Nov-2015 having Order No: [protected] SUBORDER NO.: [protected].. After receiving the product on 30-Nov-2015 when i checked the TV, found one defect, i.e. Audio problem of the TV. Audio physically is not increasing even it is showing increasing in TV screen. Then I lodged complaint at Micromax LED Customer Care[protected] over phone. Complaint was lodged on 01-Dec-2015 and having complaint No. WB[protected]..Then after several number of call at service centre & also customer care, finally technician from service centre has come to my house on 05-Dec-2015. After checking problem of the TV, he has told me that this model having this audio issue, so this can't be resolved forever. Most disgusting is that Micromax customercare don't communicate with service centre, everytime I call the customer care they simply says that it will take 24 Hrs and withing 24 Hrs problem will be resolved. And number of their head office:[protected] is a fake number, they don't pick up customer's call. Once the product is sold they don't care customer. Micromax is not showing any interest to solve my probelm. They don't reply mail.Customer only gets autogenerated receipt of the mail. They don't action to resolve problem of their sold product.