[Resolved] Micromax — Micromax A106 (Brand New)- Stopped working on 10th Day - Service Centre not sure when it will be fixed. | |||
1) Bought Micromax A106 Grey on 22nd July from Flipkart. 2) It came with a Dot(Pixel Problem) on the Display LCD on 26th July. 3) On 5th Aug, the Receiver of the phone stopped working. I couldn't hear what the other person was saying on the call. 4) On 9th Aug at 5:45 PM, went to Micromax Authorized Service Centre:SRI DHATRE Mobiles(Diamond Towers, Shop No 13, 14, Between Taj Tristar & Hotel Belson Taj Mahal, Opp. Manju Theatre, Secunderabad, Phone: [protected]/[protected]) to give it for warranty repair. By the way, This is the only place in Hyderabad where the other small service Centres will refer you to. So, no matter where you stay in Hyderabad, you have to come here. Surprise! 5)The Front Desk guy checked my phone & submitted it. He said to ignore the dot & he can fix the receiver problem in 1 day(i.e. 11th Aug Next Monday). Else, i have to wait for a week for the LCD to be replaced. I told him to fix all my problems. 6) Called back on 16th Aug & the lady on the phone confirmed that it is going to take a lot more time as there are no parts available. When asked how much time, she said more than a week or so. I have only 1 phone & i am using a friend's phone for the time being. Why should i wait for more than two weeks for a phone to be fixed which is 10 days old to me. I want Micromax to fix & give my phone back ASAP or replace it with a new phone. I can be reached at +91-[protected]. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Micromax Informatics customer support has been notified about the posted complaint. | |||
2 Comments | |||
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I have received a call saying they are going to replace the Handset. Call came from Maninder Singh [protected]. Service Centre also called & mentioned the same. Haven't received a call after that confirming the delivery.
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