[Resolved]  Micromax — Micromax Canvas 2.2 A114 - Dissatisfied Customer

Address:Pune, Maharashtra

I bought a Canvas 2.2 A114 on 11th Feb 2014. In the month of Jul'14 it started hanging up and switching off automatically. Extremely delayed responses while opening or closing any app. I took it to a service center at Shivaginagar, Pune. The center in charge, Mr. Amit updated the softwares and confirmed that the problem had resolved. Within 24 hrs the problems resurfaced. I took it back to the service center (after 2 weeks, as the service center is almost 15kms away from where I stay and cannot afford to visit it every week.) and I was suggested to take it to another service center at Sadhu Vaswani Chowk, Pune. The second service center changed the motherboard. Took two weeks there. The phone was fine for a couple of weeks and has now absolutely stopped working. Upon switching on, it pops an error ' Unfortunately System UI has stopped.' Followed by several other error messages. It device absolutely does not work now. I NEED A REPLACEMENT . Attaching Invoice copy for any verification requirred
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Jan 6, 2018
Complaint marked as Resolved 
I got a replacement . Atleast 3 high level executives called me to apologize and an new replacement was given.
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Mayuresh,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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