[Resolved]  Micromax — micromax canvas a114 headset

Address:

Kolkata, West Bengal

Hello I bought a micromax canvas A114 model on 24/03/2014. Now after 3 months of buying my headphones were not working properly. So I went your service center at Dunlop Kolkata. I askied for a replacement on 17/07/2014. Today I got a replacement for that. But the quality of the headphone is so poor that a 100 rs headphones gives better sound than that. Also I asked them that this is not the headphones for this set. But they behaved rudely and told me that they do not have any other headphones. Also there is no tag of micromax on the headphone. Now after paying Rs 11800/- for a set, is it what a customer should get? If I want then I can buy a normal 3.5 mm headset from the market. Why should I go to a service center? They also rudely told me that If am not satisfied then I can reorder the headset and wait for another 15days but they will give the same. Also they did not tell me the warranty period of this headset and also has not given me any receipt for this change. what is this ?? is this some kind of joke? Now you tell me why should not I go for consumer court? And also what about the harrasment? I want a proper headset which is assigned for the set.