[Resolved]  Micromax — Micromax Canvas Nitro A311

Address:

Bangalore, Karnataka

Dear Team My name is Ravi Kumar K I have purchased Micromax Canvas Nitro A311 Device on 22/01/15 with Poorvika Mobiles Private Limited B.O.No-45, 17-th cross.M.C.Layout Vijayanagar Bangalore[protected] And My Device IMEI Number : [protected], After purchasing my Device i went out of station due to my personal work so i am unable to Concentrate on my mobile when i come back after 20days i come to know my Mobile having charging problem, Problems :1) After keeping charge for mobile it will take more then 4 to 5 hour to get 100% Charge. 2) Within 3hour it will get charge 95% then for completing 100% menace for 5% it will get 1 Hour time. 3) And from 100% to till 50% batter will get down immediate. Informing this issue i have contacted your customer care service they ask me to visit Service center, As per they are suggestion i have visited your service center They people said keep your mobile with us we will check and we will call back, I have waited 2 days i have not get any calls they i have visited your service center in Carepoint | Micromax Service Center, Richmond Circle, Bangalore, They said thay don't have Stock for mobile parts so they need 1month time to get mobile ready. Now my Question is 1) After paying 13500rs why i have to wait for 1month time, 2) Device have Motherboard problem that your company issue not mine, 3) If you don't have Stock for mobile parts why you people are keeping Service center, 4) Instead of waiting for 1month why cant you replace mobile Hopping ASAP your reply, Regards Ravi Kumar K [protected]