Micromax — Micromax Canvas Spark Q380 8GB ROM White- fake mobile and fake service from micromax

Address:

Vidisha, Madhya Pradesh

I am looking help consumer complaints, and this is last option for me because i am really dis-satisfied from micromax services. If i didn't give my mobile ASAP i will tray to Knock the gate of consumer court. Because this type of worst service i didn't seen in my life. Now i am sharing my whole story: On 27 May, 2015 i was purchase a cellphone Micromax Canvas Spark Q380 8GB ROM White from snap deal. within a month i got issue in the cell phone with screen freeze. After consulting with Micromax customer care i submit my cell to service center. they are saying sir you will receive your cell in a week. after a week when i visit service center again they are saying it will take one more week. When i asked service center's executive "why you people are taking too more time to return back my cell. Got answer that sir you purchase your cell online because of that you are facing this issue. After 3 weeks i receive my cell. My new handset condition it too much bad. Backcover was changed. handset is in white and they people provide me black back cover. when i switched on my cell phone its again not working. And executive say sir you need to submit your cell again. It will take 15 days for it. Again i my cell to service center. after 15 day when i visit your center its again saying will take 15 days. Its over 1.5 months. i am too much frusted from the service. Now when i called those people always got answer sir give us only 15 days more. Why they people are doing like this with customers. My job sheet number is N[protected] Please help me to get my cell. Shashank