Micromax — Micromax canvas spark q380 camera problem show can not connec to camera

Address:

Lucknow, Uttar Pradesh

Dear Sir, I Purchase Micromax canvas spark q380 from snapdeal. we received product 20/06/2015. after 7 days 28/06/2015 my phone problem showing when we open camera show can not connect to camera. then we submit phone to micromax shri ram tower service center on date 30/06/2015. but service center not able to solve my problems he told me collect phone on date 10/07/2015 when we reached after 10/07/2015 he told me your phone have hardware problem and part of hardware comeing from courier. and told me collect phone after 3 days after that when we reached then again told me your phone have motherboard problem please collect after 2 days after 2 days my problem stile same. and service center not attending my call my job sheet no. is N[protected]. plz help me or this is my mistake i purchase micromax phone. .