[Resolved]  Micromax — Micromax handset Q380 issue ( Jobsheet No: E[protected] )

I, Biswajit Roy, would like to inform that i have bought Micromax Canvas Spark Q380 through Snapdeal flash sale. After receiving product i saw charger issue and anyhow it's not being charged.so i went service center and show my handset in customer representative and they told there's one part which is worst need to replace and it takes 7-10 days.so i hand over my handset (Old Jobsheet date: 06/05/2015 and Old Jobsheet no:E[protected]). i called customer care center after 10days and they told me that handset is sent to delhi and takes some more days.it's ok then i call again after 10days.they told me this is new handset which now is launched in Merket so there's no part available.Your handset will fully be replaced.i am still ok. now during procees it takes ard 50days and finally i go service center on 25/06/2015 and asked for my handset and they told me handset is not sent with back cover (in even handset is not replaced). i told them this is not good things and it has already passed 50days.so they managed and attach backcover from other's mobile. they handover handset just charging some mins without full check and also i did not check handset fully in service center.i come back at home and charge handnset few mins and then stop chanrging then i tired many times but it's not being charged.during these procees i notice rear camera lens broken which was not earlier in handset. So i am fully fed up. My questions is how come they are irresponsibility and neglect this serious issue. how come they send handset without backcover and repairing it. I went to customer service in many times in even left my own work. What's my biggest disappointed is that i did not use handset in single days. I purchased this handset having seen lot's of feature and launched merket newly. but unfortunate i can't use due to company's bad service.it's going to pass 3month. New features handsets coming merket newly everyday. where i will get benifit purchasing this handset. everytime u'r department representative are giving false promise. My patience has reached extreme stage.I am totally disappointed. Unfortuante i did not use u'r company mobile in single days. 3 month of warranty period 1 yr is being wasted due to u'r company bad service. Problem is that Handset's Price is paid in Company and company got money in his pocket. So this issue is for only customer and company don't care about it. SO, I kindly request u to see this serious issue very closely and make arrangement for replacement handset fully talking to customer care representative where i submitted my handset as soon as possible. (New Jobsheet date:27/06/2015 jobsheet no: E[protected] ) I am eagerly waiting for your reply. MOB IMEI/ESN NO.: [protected]/[protected] Name: Biswajit Roy Mob-[protected] Tele-[protected] MALDA732101 WEST BENGAL Customer service Info M/S INTECH SOLUTIONS Tel:[protected] Mob- [protected] - [protected]