[Resolved]  Micromax — Micromax Service center dadar did not repair my phone even my phone was with them for 14 days

Address:Mumbai City, Maharashtra

My phone's speaker was not working I went to service center, dadar, Mumbai.They asked my to submit phone and they will inform me that they will call me once my phone get repaired. After 2-3 days i called them they told that it will take 2-3more days and 600 rs too for replacement of part while my phone is still in warranty period. I told them ok replace that, Even after 4 days i called them they told that call after some time system is not working he is not able to check status, then when i called again he told that don't call again and don't know from that day that phone is not being picked. When after 2 week i went the person told that we are unable to repair because they have not recived that part from micro max warehouse . This kind of service they have. even their customer relation ship contact number is also keep you on hold for 10-15 mint. As per my suggestion dont go for Micromax at all.
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Aug 5, 2021
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Comments

Hi Ashu,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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