[Resolved]  Micromax — micromax service center not working properly

Address:New Delhi, Delhi

on[protected] I bought Micromax - A120 (canvas colour 2) within 29 Days after purchased Phone has Dead then I submit my phone in micromax service centre they said to me after 10 or 15 days you can take from us but my phone battery lost some ware, after 10 days they give me my phone without check they said it is working after one month i bought new battery from the open market as company said to me if you want new battery you have to submit old battery when I was check my phone it was not working properly then on[protected] I have submit my phone in the service centre again. I COMPLETELY FED-UP THIS COMPANY BECAUSE AFTER ONE MONTH NEW BRAND PHONE HAS DEAD AND SERVICE CENTRE PEOPLES MAKING FOOL US THEY HANDED OVER UNCOMPLETED WORKING PHONE AFTER REPAIRING PLEASE DO NEED FULL My phone IMEI NO-[protected] jobsheet No. Request no. N[protected] MICROMAX SERVICE CENTRE ADD- M/S AVJ COMMUNICATION SHOP NO.--20, 2ND FLOOR HUDSON LANE, KINGSWAY CAMP NEEAR GTB METRO STATION -GATE NO-4 OPP, NIRANKARI JEWELERS NEW DELHI -110033 Tell:[protected]service centre land line no)
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Aug 6, 2021
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Hi sundar

I too facing the same problem.service center people are so arrogant in answering the questions.Aswell as they are not working with in the commited time.initially ask me to wait for 10 to 15 days.now they ask me to wait for another 15more days as spare is not available.really i am fed up with micromax.
Dear Sir,
please find the enclosed documents of Job sheet given by Micromax Service centre

as the last complaint I told you two time service centre hand over to me incomplete ok phone Today on[protected]
again Micromax customer service centre hand over incomplete ok set to me and again i submit for repairing

please do something if company is not able to do ok my hand set then give me new set or replace my set

Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service center address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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