[Resolved] Micromax — micromax service centre changed my phone imei no | |||
Dear Sir, I have Micromax A110Q Canvas 2 Plus handset. Imei no is [protected] purchased date is 12/8/2013. My complaint is against micromax service centre, they are not doing their work properly. only fooling the Customer. My phone is sudden shut down and not start again. i had given my phone in varanasi service centre. they called me after 2 days, then they reply that my phone they sended to company and it took nealy 25 days. They return my phone nearly one month. i asked the problem, and received answer that your whole motherboad (full chip) is changed. When i check my phone, i have seen some photo graph are their in my phone. i just check my imei no. and i was shocked that my imei no. is not match with my original bill. When i return back to service centre they told me that my imei no is not mine. they asked me to bring original bill. i forgot to take. they told me to bring another day, if mistake is done. they will check and changed. after one week i back to service centre. now they are refusing me to accept the phone. they told me your phone is out of warranty. i am not able to do anything i back.. plz help me .. what will i do.. few month before my phone is submitted in varanasi service centre nearly 2 month . and hardly i use my phone 30 days, and shut down. 3 months in service centre. I dont understand, whey they changed my chip and put some other people. surely they are doing fraud work and decreasing company trust. phone is still not starting. i totally lost my smart phone. Sir i request you to plz do needful to me. I m very much upset, related to my phone. i have invested big amount in my phone. I m a regular user of micromax phone. after this all my trust from micromax gone away. i will never go again with micromax. Plz help me and go with my problem. Hope you will do some thing related with my problem. Plz check all my detail. Hope to hears a good word from your side. Regards Sachin [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Micromax Informatics customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
same thing has happened with me also
Reply
Hi Sachin,
Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:
1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Micromax
Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:
1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Micromax
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