[Resolved]  Micromax — Micromax Service Centre people are extremely rude and funbook P362 is useless

Address:

Udaipur, Rajasthan

We bought a Micromax tablet (P362) for Rs.7000 on 9-Aug-2013. For initial few months, it worked fine. But then its display got damaged somehow. Servcie Centre people changed the display for Rs.2400. Again in next month, another problem arose. Now the tablet is not starting. We took it to another service centre in Udaipur on 8-Jul-2014. They took the tablet, said that it is dead and ask us to come back after 15-20 days. They were not ready to give a fixed date.We went back after 15 days and this time they asked us to call them after a week. We tried but they never receive calls on the number they mention. It was about a month to be completed and the tab was still with them. We went to the centre again on 2-Aug-2014 and this time their behaviour was extremely rude. All the service centre workers were just laughing and ignoring and no proper services were being provided. They asked us to come back later. This is pathetic. We asked for a fixed date for getting our tab repaired, they said, we dont know. What are the service centres opened for. They returned us the tab unrepaired and event put a cross on the bill's copy and returned us saying "do whatever you want with this tab... we are not afraid". This is extremely rude on part of the service centre. We bought a Micromax product on the assurance that we have a service centre in our city which will help us in times of need. Our product is still in warranty period. But these Micromax-employed people are extremely rude. What to do now? Should we avoid buying any Micromax brand product? We even mailed at Micromax Customer Care's mail id, but no proper assistance was given from there too. Now it seems that it has been our biggest mistake to buy a Micromax product. Moreover, the rudest and cheapest service centre workers are at: M/S SCOM TECHNOLOGIES, 115, 1ST FLOOR, ANAND PLAZA, UNIVERSITY ROAD, UDAIPUR (RAJASTHAN). Really screwed up with their rude behaviour!