[Resolved]  Micromax — Mobile handset issue

Address:712303

Charging money for handset repair which is under guarantee period, this is not accepted a brand like micromax, i was thinking for a micromax smart phone but this type of service is not accepted, i will tell in my friend circle to not buy any handset from micromax they have a very poor service. I have a samsung phone also but there service is really excellent. Overall i have a very bad experience with micromax.
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Sep 30, 2016
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2016
Micromax Informatics Customer Care's response
Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax
Complaint comments 

Comments

Micromax com. apne custmer ko dhoka de rahi he please help us.mene micromax se puchha mera mobile kaha he kab tak repair hoga mujhe kab milega com. kisi bhi tarah ka jawab nahi de rahi 60 days se jyada ho gaya mene mobile 15-04-16 ko purches kiya com. ne service ke naam par mujhe 4 jobsheet essue ki but problem solve nahi hui

Job sheet no.[protected]-24702417.

I got sms from the company that the set will be delivered in 21 days. I regret that still I have not received the set duly repaired.

Please confirm by return mail when should I get my set? Since the company has been taking unduly long time, I request for extension of the warranty period.

B. Sadhukhan

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