[Resolved]  Micromax — Mobile phone not received from repairing even after 48 days

Address:

Ahmedabad, Gujarat

I had given my mobile phone to M/s Sainath infotech, 3 krishna avenue, gopal chawk, Maninagar, Ahmedabad, an authorised Service Centre of micromax on 10.09.2014 as there was a touchpad problem. They gave me 10 days tentitive time period to get the problem solved.But the same has not been returned to me as it has not been repaired due to non-available of parts and they sent my mobile phone to their Delhi center. It is manufacturing defect, if it is not possible for repairing, in that case the mobile set to be replaced by new one as it was under warranty period. Unfortunately, they are doing nothing, simply my set has been kept idle in their service centre for indefinite period...every time I contact their supervisor Mr Banti ([protected])..He asks me for more time for the repairing.pls help me to get my mobile back..or I want a replacement..my job sheet I'd is W[protected]. my contact number is[protected] Shaikh Maaro of Pls do the needful as earliest