[Resolved]  Micromax Mobile Phones — Defective handset & service issue

Address:Gorakhpur, Uttar Pradesh, 273015
Website:GURGAON

This is for your kind information that i purchased q412 with imei no [protected] as on date 27/01/16 but after 2 days i found that the set is defective & i contacted your service center & they changed the set through doa but after this again i was unable to use the set because it was also defective piece, when i again contacted your service center they told that there this model is defective & they deposited the set & after one month they provided me another q392 model with imei no [protected] & [protected] used set. after some months there was again some problem in battery again they deposited the set for 15 days & after this they handed over the set..

Now before two days the set was again not working & again when i visited the service centre they told that the set is dead & deposited the set for one month... now sir kindly guide me that why i have purchased the set i. e for regularly visiting service centre or for my use..

But i founded that really there was some mistake while purchasing micromax set..

But now i am just bringing your attention for this that now i am helpless..

Really the experience was very bad...

Regards

Amit srivastava

[protected]
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Oct 16, 2016
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Sep 08, 2016
ANitin's response
No update about phone
Verified Support
Sep 15, 2016
Micromax Informatics Customer Care's response
Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax
Complaint comments 

Comments

My mobile is stolen and I would like to block my mobile . Plz help me out. My IMEI no is [protected].
My mobile is stolen.& I want to track of IMEI NO - [protected]
Plz mail me the status of my mobile. I am very thankful to you.
Nitin Deore
Mobile No- [protected]
Mail id- deore.[protected]@gmail.com
My smart phone is not working properly, I Went to the service centre to service my mobile phone, but I didn't get proper support from them. They didn't considered my problem and they did not gave a proper solution. Finally my smart phone is not booting.

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