Micromax Mobiles — Poor response to customer issues under warranty

Address:Kamrup Metropolitan, Assam

E[protected] I had submitted my phone(Micromax Canvas Knight A 350) on 7 July to your Service Centre Techno World in Guwahati After repeated followups and idiotic responses from staff, finally phone was handed over to me on 17th July which was again faulty. I re submitted the phone on 23rd July, to which i am still waiting for my phone till date( 11th Sept) after 2 months, i still get idiotic responses from staff like " it will take more 20 days" irrespective of whenever i call them. I have lost trust on your brand and would seriously not recommend anyone ever to go with your products. Micromax is a shame to indian companies. Atleast respond to customer queires. Your staff at service centre says" Aap to bewakoof hai jo micromax le liye, ab bhugto ". This is the state of your service centres.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information