[Resolved]  Micromax Mobiles — Sub – Complaints against poor service provided by Kavaya enterprises service dealer (Micromax mobiles)

Sub – Complaints against poor service provided by Kavaya enterprises service dealer. My name is Dinesh Saini. I bought Micromks canvas juice A77 mobile. Then a few days later, I have submitted my Micromax mobile to the service centre to fix. By exactly 25 days after I got my mobile. And then a few days later Worsens my mobile again. WIFI and Bluetooth also has started to not work, my mobile phone memory as well as the problem seemed to come. I have to fix my phone again gave in the service centre. So when submitted again to repair they said to me that your mobile will be fine within the 7 days. It has happened may be defects in materials, the problem came up again in mobile. But I did not get my phone back by right yet. I gave my mobile 04 August. But so far I did not return by mobile repair. And I got a call yesterday from the service centre and they told me your mobile will fix after 25 days. Is the Micromax service is so poor ? What it takes to fix two months? If you cannot give service on time, which is such a poor service ever, then stop Micromax. The people who are working in the service centre is quite shoddy work and . I want my mobile with ok condition as soon as possible. What a 3rd class service centre has been assigned by the Micromax. Poor and worst service as I have seen from your service centre only. Please revert me when will I get back my mobile in fine condition or if it is not possible, then provide the new mobile as soon as possible. Service dealer details mentioned is as below Kavya Enterprises Parmar trade centre, sadhuvaswani Chowk, Pune – 411001 Email – [protected]@mmxcheckpoint.com Tel No –[protected] Contact Person - Amol (Worst Service executive) Please refer the Appended job sheet report & I hope will get good response from your end. Request you help me with this complaint & i want my mobile back as soon as possible & if it is not possible then want my money back which i had made payment of rupees 8500 to micromax mobiles company. Regards, Dinesh Saini Mobile No – [protected] Email –[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information