[Resolved]  Micromax — No giving my phone

Address:New Delhi, Delhi, 110059

Service center is not provide me phone and they r showing other type of phone and say that take it that phone this is very better in comparision of my phone micromax spark 3 (q385) and they giving me old model phone and phone is new model but they are not giving my phone if they will no give my phone. i have have given my phone from before 55 days and they r no giving my phone sir i m very irritate having taken my phone an i think that micromax service center have lost my phone that's why they r providing me other old model phone so sir please take action against on company.many times i have called in the company and they said that come in the service and after talk from you never they called to me that your phone repaired or not . sir i m a student and as well as i m teaching of student if i will go in the service center having leave the student so they will cut money from the salary. and as well as i have spend money in the fare and as well as i have to leave my class of java those i study so sir please help . i humble request from u
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Oct 31, 2016
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2016
Micromax Informatics Customer Care's response
Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax
Complaint comments 

Comments

I want to repair my phone as it is within the warranty period but I lost the cash memo.please help me regarding this matter.I bought the mobile from mobile store .but unfortunately I lost the cash memo.I am facing some problem in the charging socket of the phone .I want to repair it from the company.so please help

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