[Resolved]  Micromax — Non issuance of a PROPER receipt for repair of mobile.

Address:

South Goa, Goa

I am Pankaj Dhuri from Goa. I had given my micromax mobile A117 for repair at your authorised service center in Goa at M/S UNIQUE SERVICES, SHOP NO: E-OO3 & EOO4, BASEMENT, OSIA COMMERCIAL ARCADE, NR KTC BUS STAND, MARGAON -403601. tel no.[protected] on[protected]. They told me that the display screen touchpad has been damaged and needs to be replaced. The service center told me that the repair cost would be rs 6500/- and it would take about 10-15 days for the repair. I agreed and handed over my mobile set and rs1000 as advance. They gave me a receipt for the mobile and the advance. Today on 7th july 2014 i went to collect my mobile set as the service centre had already called me and informed that the repair work is done. I collected my cell and paid them in full, the remaining amount rs 5500 and asked for a receipt. To my shock they just gave me the receipt on a plain white paper without their letterhead and no details as such. Only rs 6500 was mentioned and they just put their stamp on it. I asked for a proper receipt with their letterhead and the billing details. They said that the receipt book was over and told me to come after two days. That is why i told them to give me back the original receipt which they gave me when i handed over the mobile on 26th june 2014. They refused and told me to hand over the repaired mobile and collect the receipt and to come back after two days for the fair bill. I said i wont give the mobile back but i am ready to give in writing that i have already received my mobile and that i just want the fair bill on their letterhead. At that exact moment i took the original receipt which was lying on the table since they kept refusing to give it back to me. After this they said that they will complain against me. I reacted by saying that i want him to complain to the police and i will wait there in the service station only. Later he told me that i will never get the reciept in my lifetime and told me to go. I said alright and left the service station. The attitude of the service center personnel was totally disgusting. Please be informed that i have already paid them in full rs 6500/- for the display screen touchpad. Does the display screen touchpad really cost that much?????? Please see that i get a PROPER RECEIPT for the repair work done. PANKAJ DHURI H.NO. 200, COLOMB, PATNEM, CANACONA GOA-403702 MOB NO. [protected]