[Resolved]  Micromax — Not take necessary action

Address:

New Delhi, Delhi

Dear Micromax I bought a Micromax mobile model no. A-250 MICROMAX CANVAS TURBO. After few months the mobile started problems. I went to Micromax Service Centre E-84, Krishna Market, Lajpat Nagar- II, New Delhi, Near Kangra Sweets, Main Road, Lajpat Nagar I-New Delhi Tel No.+[protected], +(91)-[protected] on 3.09.2014 and they took my mobile with one photocopy of invoice for repair/replacement and asked me to come after a week vide with Customer Job Card No. dated 3.09.2013. Still the Mobile is not Hanover. After 15 days I went there 3 times, but the result was the same till dt. 13.09.14, I have sent so many mails till 13.09.14 and so many talk with Service center/customer care. But no reply from customer care & Service Center. After that I visited there every week and got the same answer. After a day I again went the service centre he say Microamax have no parts of your mobile if he will send this parts then i will provide you and my reply is if your Micromax not send this parts you will take much and more time he say yes one person was dealing with the complaints. He was very rude and misbehaved and refused to help me out. It has taken more than One and half months. Still I am wandering. They never picked the number . Now I am depressed and frustrate with the dealing i[censored] will not provide then i will sucide in your lajpat nagar service center . It is my humble request that kindly take necessary action at the earliest and reimburse my money as soon as possible.