Micromax — P701 micromax canvas tab

Address:	New Delhi, Delhi, 110034
Website:	Micromax

I recently purchased a micromax canvas tab (p701) on[protected] and it seemed to have some software issues and the shop which we purchased it from, asked us to go to micromax's service centre to get its software updated, there was this guy named rajat, who asked us to come to the next day as they had to download some file which would have taken time. we have been calling them ever since and they haven't yet downloaded the so called file and as the result i am not able to do anything else. they haven't downloaded the software/file from the past 3 days. i am sure that is not how service centres are supposed to work. on top of it they have no sense how to speak to a customer, they are absolutely rude in their approach and they haven't solved this issue, which isn't that big.
The address for the service centre mentioned above is :
3425, mahindra park, rani bagh
Opp. bhasin jwellers and muthot finance, delhi-34.