[Resolved]  Micromax — poor customer relation of trivandrum service centre.

Address:Thiruvananthapuram, Kerala

I am totally dissatisfied with the customer relations of Trivandrum service centre professionals. There was a complaint in the board and touch pad of my micromax canvas smart phone. but they are not willing to replace the touchpad and board of my phone. and also a long waiting period for the battery. There was only one year company warranty for the micromax, but my phone was in the service centre for 2 months till now. I'm totally dissatisfied with the service and Now am planning to go for the consumer court. My mobile No. [protected](Surjith Kumar) Mail id:- [protected]@gmail.com [protected][protected][protected][protected][protected] Complaint Proof :- Imei No. 1 : [protected] 2 : [protected] Job Sheet No :R1406FKER[protected]Dated: 30/06/2014) Job Sheet No :R1407FKER[protected]Dated: 21/07/2014) Customer Care Address : M/S SMART SOLUTIONS(KER) SAPHIRE PLAZA TC11/1955/PLAMOODU, PATTOM, TRIVANDRUM-695004
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Comments

Hi,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax
Hi,

We would like to inform you that your case is closed from our end so request you to visit the service center and crosscheck.

Regards,
Team Micromax

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