[Resolved]  Micromax — Product malfunction

Address:Udaipur, Rajasthan

I bought a micromax modu T in Feb 2013 from snapdeal.com. I was excited when i ordered that phone but after using that phone for a month i was highly dissappointed with that phone.The touchscreen of that phone got failed, started getting hang and restart at several time. when i went to the service centre then they said that the phone is now discontinued and now we can't repair the display of the ohne. Is this the way you deal with the customers. i am highly dissappointed with this company now.Please resolve my problem as i really wanted to use that phone but i am not able to.Please help me with that phone or exchange that phone with a good phone with some extra charges.Please contact me as soon as possible.Thank you
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Dear Darshan,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

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