[Resolved]  Micromax — Regarding late response

Dear Sir / Mam My Name is Gaurav from Karnal (Haryana) and i purchased Micromax A117 (Magnus). Few days back my phone display screen does not work properly. Its three home function pannels not working. My phone is in warranty period. Its IMEI no. Is: [protected] / [protected]. You also check the warranty by IMEI no. I give my phone to karnal micromax service center Name Bharat Electronics & Comm. Karnal Dated 16 Sep. 2014, And i also connect with them with in a week. They telling me that your phone is in repairing process and they are waiting for my phone screen parts when its available to them then they repaired my phone. I called them on dtd 6 oct 2014, they again told my that we have not received the parts. I also sent a mail to [protected]@micromaxinfo.com and service.[protected]@micromaxinfo.com dtd. 7 oct, 8 oct, 9 oct, 10 oct & today 13 oct & also call to karnal service center. In mail i have not get any kind of mail and response from them and by call the taking the same thing (we have not received the parts, out of stock). Its already taken approximate 1 month. I have no other phone to use. I have a lot of work in my home & office. Please solve my problem. Please note my jobsheet no. * N[protected] * & solve my problem With Regards Gaurav Dhiman M: [protected] Email: [protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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Micromax Informatics customer support has been notified about the posted complaint.
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Hi Gaurav,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

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