[Resolved]  Micromax — replacement

Address:Ahmedabad, Gujarat

i have problem in micromax cell phone so i gave in service canter in warranty period. thay are tack my cell phone n told that it will repair with in 1 week..

after 1 week i wnat to service canter they replay that in your phone have some more problm so thay are taking more time for repair atlist 1 month...

after 1 month i wnat to service center but thay replyed ur cell is going for repair and it will reapir after 2 or 3 months...

after 2 month i called in service center they told me that ur cell be replace.. after 5 days tack ur new cell phone.., i am happy after listaning that..

after 5 days i want at
service center
for taking my new cell phone..

they give white colour cell phone... my old was black colour..

when i cheked cell phone thair is problm in cell phone in a new cell phone.. i thouth thair is minorprobm so i saw it local mobile shop so that shopperson told me thats not fresh pice..
than i called in coustmer cervis they told give cell in service center again...
just weast of time..

so plz help me for new cell phone or money back..

dimpel jayswal

ahmedabad gujarat
([protected])
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax
My mobile Micro max canvas power A96 has been submitted since[protected] and still not get repaired mobile is been kept in the Mulund service centre, Mumbai.. in january they called me and said your phone got repaired please come and take it but when i went there it wasn't working they send phone again for further process.. but now it has been 4 months and I am not getting my phone.. so i want you to replace my phone or give me a refund..
I have purchase micromax AQ4501 bill date 23 January but open it before 3 day I shocked display is blank submit my Phone in service center (SHRI KRISHNA COMM. A-10, KABIR NAGAR, NEAR SHIVE MANDIR SHAHADRA DELHI-110094) he take time one week but I have no phone for my use pls replaced my mobile immediately thanks

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