Micromax — Satisfactory service of mobile even in warrenty period

Address:

Gurgaon, Haryana

Dear Sir/Mam, I am to share that I purchased Micromax Mobile Hand set Model no - "A-350" on dated 22/Nov/2014. Warranty was applicable up to 1 year ie: 21/Nov/2015. There was some technical problem in touch, it was not working properly. I was to submitted at Service Center- Besttech Services, Sohna Chowek, Gurgaon (Haryana) by dated - 01/July/2015.They told me to wait at leat 15 day but they return me on dated - 30/July/2015 but the problem was still exist in that and no solution was there. The bad thing in this was, they broken my camera and got it return me handset without this information. I had to submit it again over there as problem wass still there by dated - 01/Aug/2015 andd they told me to get it replaced and provide new hand -set. Sir/Mam, only I called today on - [protected] approx at 6:33 Pm and still they are telling same ie: need to wait more 15-20 days which is utter impossible at from my side. I had already purchased Samsung set. I need solution or want back my mony. Sir/ Mam, I am waiting today for the same but no calls/ no information I found from them side. I can't tolrate more for the solution and having a very bad feeling as well as exeprience of this compnay. If I will not solution with in a week, I will surly louge the complain against this bad sales aftter service. you are requested to arrange the solution asap. I will be thankful for you. Below document are to be attached for your kind reference (1) Job Sheet-1(Dated - 01/July/2015, as mentioned above) (20 Job Sheet -2 (Dated - 01/Aug/2015, as mentioned above Regards Ved Vart Yaadav Mob No - [protected]