[Resolved] Micromax — Service center asking for service charges during guarantee period

Nawin Ranjan Sharma

Address:

Patna, Bihar

Sir,

First time I am facing this type of problem that a service center is asking for full money and spare parts charges, even though the product is under warantee period.

The service center is saying that the sticker on top of the mobile is absent so they will not cover under warantee. The smart phone was purchased in nov 2013 and is with cash receipt.

A very bad treatment from your patna service center.

What to do??

Major Ritu Dhiman
Danapur Cantt.
Ph #
[protected]
[protected]
[protected]

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Aug 14, 2020

Complaint marked as Resolved

Micromax Informatics customer support has been notified about the posted complaint.

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Comments

Micromax Informatics Customer Care

from Delhi, Delhi

Verified Support

Hi Ritu,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax