Micromax — Service centre delay

Address:

New Delhi, Delhi

Hi, I bought a micromax canvas knight A 350 few months back but after working 1 month its display touch was not working. For this, I have submitted it to micromax service centre at M/S B.R Services, E-84 (GF), krishna market, near kangra sweet, new delhi, lajpat nagar-1, PIN- 110024 on 04/03/2015. my complaint no. is - N[protected] but issue is not resolved till date. after calling number of times i am not getting a positive response. they are continuously avoiding my work and my calls even. today as i called them, they told me that they don't have display part of my phone but as per the government norms, company must have accessories of the phone for 5 years after completion of final manufacturing with phone.it is expensive phone and i was not bought this phone to keep it to service center.if my issue is not resolve in 2 day then i surely go to consumer court and a file a case against ur company..seriously i heart so much to the service center ansering..so pls resolve my issue as soon as possible..