Micromax — TOUCH SCREEN NOT WORKING

Address:Kolkata, West Bengal

THE TOUCH SCREEN IS NOT AT ALL WORKING.. IT WAS GIVEN TO YOU CUSTOMER CARE, KOLKATA ON 27.08.2014, WITHIN THE WARRANTY EPRIOD, , LATER IT WAS DELIVERED TO ME AFTER 20 DAYS AND AS I REACHED HOME, IT WAS DISCOVERED THAT THE PROBLEM HAS NOT BEEN SOLVED. AGAIN WENT TO TEH CUSTOMER CARE, BUT THEY REFUISED TO HELP.. THIS IS REALLY SAD AND NEVER EXPECTED FROM MICROMAX PL HELP
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Micromax Informatics customer support has been notified about the posted complaint.
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Hi Narayan,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax
touch is not working in my mobile canvas 108 from 1 month
Sorry to say that there is no reply to my complaint from your side. Ten days back i had lodged complaint regarding touch screen. this is second time i have given my handset for repairing/changing touch screen. in fact i wanted new piece of mobile which is giving right from beginning. Now i have already submitted this mobile to your service agent m/s sai mobile shop, Dadar Mumbai and my jobsheet no is w[protected]. Even after ten days there is no response from your end . Agency informed me that handset is sent to head office for repair. Please let me know the status and if possible please replace this handset altogether instaed of repairing or changing touch screen as its battery is also giving trouble.

please reply even if negative as your office doesnt pick up telephones.

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