[Resolved]  Micromax — utterly bad service at service center

Address:Chennai, Tamil Nadu

I purchased my micromax A120 mobile on 3/05/2014 at poorvika mobiles private ltd(no 31, ranganathan st, t.nagar, chennai)..after 4 months i had problem with touch screen..but somehow i was managing with it..before 3 months it became worse..so i gave my mobile for service 0n 23/02/15 at the poorvika showroom where i purchased it ..but still i didnt get my mobile back.thet are telling that thy are in lack of spare accessories.but my mobile's model is in market sale still now...then how come spare will not be availabe???..i havnt seen such a poor service ..i need my mobile in hand within 24 hours or i need a new mobile of the same rate.Your micromax representative has to respond me in another 24 hours.or otherwise i will have to take legal action against your concern..Try to improve your company's service.
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Aug 7, 2021
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.

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