[Resolved]  Micromax — warranty issue - R.Azhagiri ( [protected] )

Hi I bought one canvas 2 model mobile from poorvika mobile store at Trichy chathiram bus stand branch on 17.03.14 at 7.00PM... after that purchase my mobile working fine, but starting touch screen issue from 17.03.15 and from 18.03.15 touch screen fully not working, At that time, i thought some network issue or apps issue, so i can't imagine this is service issue, after that i try my friends and collgues for this issue related, all are given some suggestion, but not use to resolve, then i have arrange alternative mobile through my colleague for manage the situation, because i was out of station at that problem time and i plan to visit service centre after reaching trichy, but service guys told your warranty closed from 18.03.15...and if you want to service, you have to pay Rs.2500/- for replacing touch screen.. I was shocked, because last one year not happened anything in my mobile, but the same purchase date comes and started issue and your service guys also not co-operating to solve the issue, because your warranty time was finished, I don't know your product working with in your warranty time only ? and next issue starting exactly completed one year, but difficult to trace your service show room, because i digest this is service issue on after 3 days of warranty closing. Pls help us to solve this touch screen issue with warranty...based on problem arrise on exactly one completion.