[Resolved]  Micromax — Yureka plus

Address:	141001
Website:	www.yuplaygod.com/pages/customersupport

Reg. ph. no.:- [protected]
registered email :- hsr.[protected]@gmail.com

I went service center on 9th Jan 2016 as display was not working, handed my phone with sim, battery and 16 GB memory card. while leaving service center I got all things back except phone and back cover. I received replacement on 1st Feb, 2016 and noticed phone was not charging then went to service center and they told my battery is not working and I need to buy a new one as the its up 5 days from warranty period. I told them that battery must have been exchanged during giving back and they said its not possible. Then I contacted customer care where they told me that battery has a same serial number as on box which I checked was not matching with the battery I had. So once again I contacted customer care and told them everything and they said i will receive a new battery but have to visit service station. Did that contacted customer care and talked with the guy in service center and now they both refused the service.

Tell me one thing when I gave my device for service battery was working perfectly and suddenly after 25 days when I received replacement for my phone, battery isn't working.How this is possible.
Either replace my battery as told or it should be covered under warranty as 25 days my phone was with service center and battery I gave was working but the one I received from service station at time of leaving not working.