Microsoft — battery not charging 100%

I'm using microsoft lumia 540 since 2 years. After one year after upgrading to windows 10, it shows only maximum charge upto 85%. I got a problem in my charger and then onwards i charges with usb by connecting to my laptop. I contacted microsoft customer care in online. They told me to reinstall the software using windows phone recovery tool. I done it 2 times. Then also the problem still exist. At last i changed ma batteries yesterday. But also the situation is same.
Was this information helpful?
No (0)
Yes (0)
Microsoft customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,
Cannot book an Uber or Ola cab & at times not even open the maps.. inspite of the location service on, it says "cannot find you". It keeps on searching the location but at the end of it (almost 5 minutes) it says the above.
Please help. I am using Windows 10 Lumia 650.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Microsoft
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    889
    Pending
    0
    Resolved
    365
    Microsoft Phone
    +91 12 4415 8000
    Microsoft Address
    10th Floor, Tower B & C, DLF Building No.5 (Epitome), Cyber City, DLF Phase III, Gurgaon, Haryana, India - 122002
    View all Microsoft contact information