Microsoft — Care shimla cheap behaviour

Address:Shimla, Himachal Pradesh

I ordered a microsoft lumia 535 from from that i am facing problem with that mobile it automatically restarts i got 4 update from microsoft care and as the problem presists i replaced it but after replacement i got a mobile worse that previous one it restarts automatically, hangs, heatens up, keyboard is not responsive i got a update on my mobile but wanted to replace it again but shimla microsoft care behaved very rudely and deny it.After i talked to microsoft care helpline and got a complaint there on 2nd sept my complaint no is [protected] they told me to submit my phone but microsoft care shimla denied that too after calling care helpline i submitted my mobile on 5 th sept and after so many days and talking to care so many times i got replacement from company helpline but shimla care denied to replace it and behave in a rude and cheap manner i told it to microsoft helpline but there is no response from them
Was this information helpful?
No (0)
Yes (0)
Microsoft customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Microsoft Phone
    +91 12 4415 8000
    Microsoft Address
    10th Floor, Tower B & C, DLF Building No.5 (Epitome), Cyber City, DLF Phase III, Gurgaon, Haryana, India - 122002
    View all Microsoft contact information