Microsoft — Defective lumia 640 xl lte

Anirudh Suresh

from Bangalore, Karnataka

Address:	560070
Website:	www.microsoft.com/en-in/mobile/phones/lumia

I bought the phone in May ... Since then i am facing several issues such as charging, phone restarting, speaker problem and vibrations

So i visited the Microsoft Store where they took my phone for 25 days and gave it back saying that the problem was with the battery - so it has been replaced

The problem persisted so i visited them again - they again took 20 - 25 days and said they have replaced some chips in it so it should be fine

Guess what - the problem persists and this exercise of soft reset - hard reset - OS Reinstall has been going on since 6 months now with no use ...

NOW AFTER 3 MONTHS THEY ARE GOING TO TELL IT HAS NO WARRANTY SO PLEASE THROW YOUR PHONE

Cant believe i spend 18k for this stupid phone ... was using Nokia since ever and i will never touch any Microsoft product from now

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Microsoft customer support has been notified about the posted complaint.

Jan 24, 2017

Updated by Anirudh Suresh they do not even bother to reply??

Such a scam company ... NICE WAY TO RUIN THE SUPPORT BASE NOKIA HAD GARNERED AFTER ALL THOSE YEARS