Microsoft — i'm using microsoft 430 with airtel sim card but not received any bank msg or important my company messages

My name amit i'm using microsoft 430 with airtel operator.
Problem is i cannot received any bank details message and any other otp pins...
When my airtel sim put in another mobile message received quickly then i called airtel operator he says its is not operator problem... And also i contact bank for message not received bank otp not receied...
Actually problem was in my windows microsoft 430...
I please help mee i cannot received my credit card status upadate