Microsoft — Lumia 520

Address:

Valsad, Gujarat, 396195

Dear sir I am genuine customer of Microsoft and and brand loyal. But recently My Nokia Lumia 520 unexpectadly shut down. now the only reaction i reiceve from it is a black screen which says Error: Unable to find bootable option. Press any key to shut down. Then I come to nokia support discussion regarding my problem and they have said u can solve this prob by Windows recovery tool n update ur operating systems so I go to Microsoft care but they said its hardware prob and u hv to change entire circuit of mobile which coast around 2500. My mobile is switching on and showing error so its not hardware problem. It will show nokia logo also. If there is any hardware problem how can my mobile got switched on n showing logo of Nokia and error. Its clearly shows that its software problem. But Microsoft care is only want more money that's why he is saying u hv to change entire machinery of mobile. If ther is any hardware problem you have to change particular parts not whole circuit. I spend 9000 Rs on Microsoft and now I am getting this type of service? Please solve my issue as soon as possible otherwise I will never suggest Microsoft to anyone or never buy any Microsoft products n if someone ask for Microsoft I will give a poor review. And i[censored] will not help me I will go consumer court for this topic cause changing entire machinery is not helpful cause it costs alot. Thnks. Nitin mishra