Microsoft — Lumia 610

Address:Faizabad, Uttar Pradesh, 224001

I own a lumia 610. On/OFF button was giving problem. after submitting to Nokia authorised service centre they returned it "dead". and shook their hands off saying they cant do anything about it. Is this the kind of service that is expected of such big names? My demand from the company is to return my phone "as is condition". service centres are expected to solve problems not aggravate them. I am now robbed off all the data and any chances of giving the phone under exchange.
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