Microsoft Lumia — Microsoft lumia 535 dual sim black blank display

Address:

Chandigarh, Chandigarh

Hi,


I am Saurabh Dhiman, I purchased Lumia 535 Handset from city portraits& colour
lab (complete mobile store) S.C.O.1012-13, SECTOR 22-B, OPPOSITE BUS
STAND CHANIGARH on 17th
Feb 15 at 5:30 PM.

When I reached home I has inserted my sim into
the handset & from very first day the screen is flickering then I called at
Dealer number (Robin Kansal) on 19th Feb’15 & he told me to
visit to Outlet then he will check what is the issue.


On 20th morning the screen goes
Blank, I had spent Rs 9000/- on Nokia Handset and in return what I get a faulty
handset, when I reached at Outlet, Robin Kansal told me to visit Nokia Care
they will change your handset. So, I reached Nokia Care (Sec 22, S.C.O
2473-74, Chandigarh) & submitted Handset to Nokia Care. They
told me to wait for another 7 days. We will give you a new handset. But now its
15th Mar’15 I am still waiting for my phone whenever I goes to Nokia
Care they always told me that Phone is out of Stock.


I have a faith on Nokia Product, since 2000 I always
bought Nokia handset only my first handset was 3310, but this phone has broken
my trust over Nokia, I have a worst experience of my life by purchasing this
phone, without testing a handset how can you sell handset. I am so much harass by
Outlet dealer & Nokia care people (Mr.Bhupinder) its around 01 month and I am still waiting for my handset. Now
I am fed-up of follow-up with Nokia care I have lots of work in my office &
for your default I have to visit Nokia Care every 2nd day.
Now I will
never recommend anyone to buy Nokia handset. Sir your nokia care people
Mr. Bhupinder has told me on 14.03.2015 at 6.30 p.m. that the same phone
could be reparied and they gave it me back but i am really sorry sir
its not possible for me becuase i used this phone only for appr. two
days. so kindly refund my money back as i am not satifisied with the
services provided by you.


Pl refund my money back or otherwise I have no
option to go to the Consumer court & I am also employed in High Court of Punjab.

Attaching Mobile Bill & Nokia Care Document for your reference.

Thanks

Saurabh Dhiman# 1067 sec. 48B Popular Enclave, Chandigarh.mb: [protected]