Microsoft — Microsoft 535 dual sim heating problem within 2 days of purchase. | |||||
Dear sir, This is to inform you that I Mr.Dattaprasad Khanolkar have purchased a microsoft 535 dual sim mobile phone on 14th october 2015 in sawantwadi which within 2 days of purchase started to heat a lot within 5 mins of its use.I took this phone in exchange offer by exchanging my old lumia 630.Then i showed it to the shopkeeper where he told that it a software problem and has to be shown to the nokia care in mapusa to L-2 level for software.After 4 days on 31st oct I received my phone from nokia care. Even after showing it to Nokia care again the same problem is arising.Again its starts heating a lot within few minutes of its use.There is a 1 year warranty for the hand set.But within such a short period how can the hand set be so problematic.I just want the Microsft to exchange my phone and look into this matter seriously. I request you to kindly look into this matter. Was this information helpful? | |||||
Microsoft customer support has been notified about the posted complaint. | |||||
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