Microsoft — Microsoft lumia 640 LTE

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My partner was texting on our Microsoft lumia 640 LTE mobile phone. This phone popped, and with a rather large bang the phone EXPLODED right in his hands. This has caused BURNS TO HIS HANDS, CHEST AND LEGS.. I took him to the hospita, where he received medical attention... I have not been able to speak to anyone about tgis matter, apart from people in technical support who just tell me to contact by email...
I am going to report this to the media and etc to make sure this doesn't re-occur.
If any responses, please contact me by [protected]
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