Microsoft — Nokia lumia 1020 mobile


I bought a lumia 1020 device in october 2014 but since starting device troubled me as hanging/heating and black screen by left side. 2 or 3 time I went to customer care they resoftware it and hand over to me to say that its software problem but problem was as it is till date when I again submit the device on dt.18 sept. 15 with the same problems. After two days they informed me that ur device has been sent to company. After passing one month I unable to get my device at ur end. After contacting your toll free no. daily I got a repeted answer that unavailablity of part we are unable to repir. so many times I requested if you don't have spare parts replaced it with new device or money refund, but they unable to do anything after passing over one month. At last I am free to go consumer court for jusstice. my device LUMIA 1020 IMEI NO.[protected], CITY DEHRADUN 248001 EMAIL ID [protected] MOBILE NO. [protected] job sheet no.[protected]/150918/002 MICROSOFT SERVICE CENTER MEHTA WATCH CO., OPPOSITE CLOCK TOWER DERADUN
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