Microsoft — Non-returning of mobile.

aradhana11325

from Gurgaon, Haryana

Mar 21, 2016

Address: 302021

Website: consumer complaints (Indian consumer complaints forum)

Nokia mobile lumia-930 (Under waranty) was given to nokia service centre code 442_43357 i.E. 7a 1st floor scheme-1, tejaji marg, opp.Metro pilar-120 sanganer road, near sodala, jaipur-302019 on 12.01.2016 for solution of audio microphone problem.

On continue telephonic follow up, no assurance given from service centre. On 03.03.2016 when i contacted personally & asked for my mobile. Then customer care representative intimated that due to mis-handling by customer care rep. The screen has been damaged/crashed and the assure me that they will return the same after changing of screen and solution of problem within a week.

I regretted to intimate you that care centre representative are not giving any response properly even after lapse of 66 days.

If no solution is given to me within 7 days, i will be compelled to consumer court and all the responsibility will be microsoft/nokia.

Thanks,

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