Microsoft — Non-returning of mobile.

Website:consumer complaints (Indian consumer complaints forum)

Nokia mobile lumia-930 (Under waranty) was given to nokia service centre code 442_43357 i.E. 7a 1st floor scheme-1, tejaji marg, opp.Metro pilar-120 sanganer road, near sodala, jaipur-302019 on 12.01.2016 for solution of audio microphone problem.

On continue telephonic follow up, no assurance given from service centre. On 03.03.2016 when i contacted personally & asked for my mobile. Then customer care representative intimated that due to mis-handling by customer care rep. The screen has been damaged/crashed and the assure me that they will return the same after changing of screen and solution of problem within a week.

I regretted to intimate you that care centre representative are not giving any response properly even after lapse of 66 days.

If no solution is given to me within 7 days, i will be compelled to consumer court and all the responsibility will be microsoft/nokia.

Was this information helpful?
No (0)
Yes (0)
Microsoft customer support has been notified about the posted complaint.
Complaint comments 


Microsoft Windows Mobile — Lumia540 do not support HD video

I have purchased Lumia 540 Windows mobile but it is not supporting HD video.I have gone two times in Nokia care but nothing has happened. They said it can not support HD the time of purchased it was not mentioned that it can not support HD movies'.company just misguided me and I want to replace my mobile.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Microsoft Phone
    +91 12 4415 8000
    Microsoft Address
    10th Floor, Tower B & C, DLF Building No.5 (Epitome), Cyber City, DLF Phase III, Gurgaon, Haryana, India - 122002
    View all Microsoft contact information