Microsoft — Not providing me waranty of my phone | |||
I bought a microsoft lumia 535 6 months before and just the next month my phone accidently fell off just from the pocket to the ground.Distance was not more than 3 feet, just by that little fall i got 2 dents in the corners. These dents were just at the corner.They never gave me any touch issue or any other crack on the screen, all look good and it all worked fine. after 5 months to this incidence which is last week i got a charging issue and then i was first upset that it was just 6 months to my phone i started gettig issues.I went to near by service center in kormangala, Bangalore location. i found that they told myy phone will not come under waranty because of dent. i explained them that problem is with the charging port not the screen. they didnt listen. I am highly disappointed by the service. A person like me who used love the android features opted for microsoft lumia because of its hardware durability and better service avaliablity. You tell me sir what does microsoft offer and y today the least phone usage is microsoft. I then realised that i was fool who just saw the brand microsoft and kept trust and bought a phone. I wish for a phone replacement or please keep my suggestion o[censored]sing better quality fiber which doesnt provide dent on 1 or 2 fall.waiting for a reply. Was this information helpful? | |||
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my email id is nancy.[protected]@gmail.com
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