Microsoft — Wimpy service from microsoft

From: Suraj Kr. Raj [mailto:[protected]] Sent: Thursday, November 05, 2015 6:25 PM To: '[protected]' Subject: Wimpy Service from Microsoft Hello, I am Suraj Kumar Raj bearing a Microsoft Lumia 435 having IMEI Number – [protected], This is my 7th time visit to Service Center .And sharing some feedback below. I purchased this mobile on Mar-2015 . In between these 7 months my mobile got served by Care for 6 times ohhh with a same issue repeatedly . The network was always very poor, The same complaint was register to Microsoft Care each time and they took 2-3 day, sometimes 15-20 days . But No result at all . As We all know what brand MICROSOFT is !!! I have raised complaint to Microsoft with following complaint number – [protected], [protected], [protected] . I was not at all ready to re-submit the device at all this time . But I got call from Microsoft to re-submit the device again, SO that they can verify the issue . I demand for an alternative device (Backup), But Care person clearly dined . My clear vision This time I am not going to take the old device at all . I want a replacement one only . Details of the job sheet sharing below. Job Sheet Number –[protected]/151105/046 Customer Name – S K Raj Contact No – [protected] Model – LUMIA 435 IMEI No – [protected] Product Code – 059W909 Care Centre – 636_504886
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Complaint comments 

Dear Sir / Madam, I am trying to follow up to Microsoft with[protected], 3737 ) many times and they are giving many complaint no . But there was No result at the end . Each time of my call they are telling that they will arrange call to me from there back end . But I have not received any call from Microsoft . I have a loss of around, 000 due to these UN-professional, My hearty request to take it on Priority and take action against Microsoft . Details in description From: Suraj Kr. Raj [mailto:[protected]] Sent: Monday, December 14, 2015 6:13 PM To: '[protected]' Subject: FW: SRX[protected]ID - E-mail Microsoft Customer Service Hi, This time I have collected the Device after many request from Microsoft . But the same thing is happening now also .

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