Microsoft — Wimpy service from microsoft

Website:www.microsoft.com

From: Suraj Kr. Raj [mailto:[protected]@jetsmartis.com] Sent: Thursday, November 05, 2015 6:25 PM To: '[protected]@microsoft.com' Subject: Wimpy Service from Microsoft Hello, I am Suraj Kumar Raj bearing a Microsoft Lumia 435 having IMEI Number – [protected], This is my 7th time visit to Service Center .And sharing some feedback below. I purchased this mobile on Mar-2015 . In between these 7 months my mobile got served by Care for 6 times ohhh with a same issue repeatedly . The network was always very poor, The same complaint was register to Microsoft Care each time and they took 2-3 day, sometimes 15-20 days . But No result at all . As We all know what brand MICROSOFT is !!! I have raised complaint to Microsoft with following complaint number – [protected], [protected], [protected] . I was not at all ready to re-submit the device at all this time . But I got call from Microsoft to re-submit the device again, SO that they can verify the issue . I demand for an alternative device (Backup), But Care person clearly dined . My clear vision This time I am not going to take the old device at all . I want a replacement one only . Details of the job sheet sharing below. Job Sheet Number –[protected]/151105/046 Customer Name – S K Raj Contact No – [protected] Model – LUMIA 435 IMEI No – [protected] Product Code – 059W909 Care Centre – 636_504886
Was this information helpful?
No (0)
Yes (0)
Microsoft customer support has been notified about the posted complaint.
Complaint comments 

Comments

http://www.amazon.in/gp/product/B00T9NC7Q4?ref_=pdp_new_dp_review
Dear Sir / Madam, I am trying to follow up to Microsoft with[protected], 3737 ) many times and they are giving many complaint no . But there was No result at the end . Each time of my call they are telling that they will arrange call to me from there back end . But I have not received any call from Microsoft . I have a loss of around, 000 due to these UN-professional, My hearty request to take it on Priority and take action against Microsoft . Details in description http://www.consumercomplaints.in/microsoft-wimpy-service-from-microsoft-c1190130 From: Suraj Kr. Raj [mailto:[protected]@jetsmartis.com] Sent: Monday, December 14, 2015 6:13 PM To: '[protected]@microsoft.com' Subject: FW: SRX[protected]ID - E-mail Microsoft Customer Service Hi, This time I have collected the Device after many request from Microsoft . But the same thing is happening now also .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Microsoft
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    888
    Pending
    0
    Resolved
    365
    Microsoft Phone
    +91 12 4415 8000
    Microsoft Address
    10th Floor, Tower B & C, DLF Building No.5 (Epitome), Cyber City, DLF Phase III, Gurgaon, Haryana, India - 122002
    View all Microsoft contact information