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Microtek International Complaints & Reviews

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Updated: Oct 15, 2023
Complaints 282
Resolved
114
Unresolved
168
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Microtek International reviews & complaints page 10

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D
Debashish Choudhury
from Port Blair, Andaman and Nicobar Islands
Jan 9, 2015
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Address: Kolkata, West Bengal

My Microtek Inverter purchased 2 years back has stopped working. Though it keeps on charging, its not possible to switch on when power supply is stopped. The appliance is used at Home during power cuts. Though I have called local Service Center in Kolkata, they are yet to send any service personel.

Inverter is not working

Our mosques inverter is not working since 2 week we have complainted your dealer and your ernakulam office and now when we call your ernakulam office n its telling that the number is invalid ([protected], 3125858) How will we compalint
product details
Model-SEBz 1600
Serial no-14HG1BAAA25430
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    M
    Modern Computer
    from Patiala, Punjab
    Dec 20, 2014
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    Address: Sangrur, Punjab

    (Model-upseb860 s.no 12HGPNS450171 Dear sir, microtek engg replace my invertor board, after replaced this board, invertor is totally dead, and engg says it will cost rs 1100, pls tell me under warrenty, why should i pay 1100 rs. abhishek singla [protected]
    +1 photos
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      P
      pranava
      from Mumbai, Maharashtra
      Dec 1, 2014
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      Resolved

      Address: Lalitpur, Uttar Pradesh

      Dear sir, This is to inform you that i have purchased the microtek invertor in the month of april"13, since 10 days i am following that the invertor getting switch off suddenly and stop supplying power.2 yrs warranty is there.kindly arrange to send somebody so that we can get rid of this problem.my address is station road lalitpur, pin-284403, behind coffee house, my name is pranav dubey, mobile no is [protected].
      Aug 14, 2020
      Complaint marked as Resolved 
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        A
        Ajesh Sinha
        from Delhi, Delhi
        Nov 12, 2014
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        Address: Faridabad, Haryana

        Dear Sir/Madam, My Microtek Inverter Purchase on March, 2014 and now power not supplying properly, Requested you to check and rectify the matter. Thanx & Rgds, Ajesh Kumar Sinha 8360C, Apna Ghar Society Sohna Road, Near Sector-23, Sanjay Colony Faridabad, Haryana Mb:[protected]
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          S
          shaktisrivastava
          from Delhi, Delhi
          Nov 1, 2014
          Resolved
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          Resolved

          बैक अप नही दे रहा है ।

          Address: Shahjahanpur, Uttar Pradesh

          सर मैने माइक्रोटेक का इन्‍वरटर दिनांक 7/9/2014 को बाबा हार्डवेयर शाहजहॉपुर से खरीदा था। जिसका न0 है s.no-14HGQHGAA110835 model no. UPSEB-1100 है । इसमे शुरूवात सेे ही चार्जिंग की प्रब्‍लम रहती है जिसके...
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          H
          himanshu das
          from Delhi, Delhi
          Sep 24, 2014
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          Address: Jamtara, Jharkhand

          Dear sir ...
          i need your attention, i have visited the store of jamtara..but your company repairer says that there is no problem at all ...but the problem is visible and please send repairer to my home so that he can also see the problem..
          Microtek ups hb950...24*7..
          area-Gaichand
          Jamtara Near old court..
          pin no 815351
          Jharkhand..
          +1 photos
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            A
            amritbsss
            from Guwahati, Assam
            Sep 19, 2014
            Resolved
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            Address: Kamrup Metropolitan, Assam

            Hi, My name is Amrit Agarwal. I have a microtek inverter bearing serial number: 11GGYNB55460 and model is 1500 SW. Since last 1 month I have been facing issues with my inverter. It is not giving backup and the output voltage is around 100 Volts. So I filed a complaint (MJB713082) on 9th August and an engineer visited my home on 11th August and changed the IC of the inverter. He charged me Rs 800 for this. But after a few days, the inverter started giving the same problem again. So I filed a complaint (MJB747489) again on 19th August. A very very rude and arrogant engineer visited my home and took the PCB and returned back on 25th August. But the same problem evolved again after few days. So I filed a complaint again on 15th September (MJB847923). A engineer visited my home and informed that the PCB needs to be changed and I will have to pay for it. I was shocked hearing this. I have been filing the complaint for same problem again and again which has not yet been properly diagnosed by your engineer. Are they trying to fool the consumer by changing the spare parts of their choice and then asking money again for changing other part again but the problem remains unsolved. This is not the kind of service I expect from National brand like Microtek. If there was problem with the PCB then why did you change my IC and took Rs 800 . If you want money now for PCB, I want my money back which I paid for IC. I am totally frustrated by the pathetic service and rude behaviour of Microtek Team. I want a solution for my problem.
            Aug 14, 2020
            Complaint marked as Resolved 
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              P
              pinaka mishra
              from Bhubaneswar, Odisha
              Sep 18, 2014
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              Address: Khordha, Odisha

              sir, myself pinaka mishra has given a complain 3 days before by verbally through telephonic call bearing no[protected] .but they have not given the complain reference no till 2 days. Today i have called more than 20 times a day through my cell no[protected] they did not respond but at evening they received my call through my residence land line no[protected] and give the complain no as -863310 at 6.30 pm on dt.[protected]. for which i am facing lot of problems. my brother is a kidney transplant patient for which the current is most necessary for my residence.the staff who is receiving our calls they dont taking our complaints seriously.i am morally and physically so depressed . thanking you warm regards pinaka mishra [protected]
              its really good

              Microtek Inverters — inverter is not working properly

              My inverter model no ups B2 850 is not Charging.

              regarding low battery - Comment #2416998 - Image #0
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                B
                Bathina Gopinadh
                from Hyderabad, Telangana
                Aug 26, 2014
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                Address: Krishna, Andhra Pradesh

                Sir, Yesterday onwards my Microtek Inverter is not working. Today i was raise a complaint my complaint number is.MJB773985 please rectify my problem as early as possible. My Address Gollamudi(Village) Nandigama(Mandal) Krishna(Dist) Pin-521185
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                  V
                  Vijaysinh Bhosale
                  from Pune, Maharashtra
                  Aug 5, 2014
                  Resolved
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                  not working of inverter

                  i had purchased inverter on 12/7/2014 from balaji electronics, Pimpri. Model No. SEBz 1100. Serial No- 14EGRBAAA25204. But after its installation it cant work. its give message of overload. i complaint to the shopkeeper whom i purchased it. but he does not gives respond, then i launched complaint No- MJB685605on company on 2/8/14. the representative come on 4/8/14 and told that the some parts inside circuit are not working. he want to replace...
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                  R
                  ranjeet bhadana
                  Jul 17, 2014
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                  Address: Gurgaon, Haryana

                  Dear sir/madam I boughtproblem emrotect inVerter before 1 .6 year but it is not working last 8 month i complaints many times the service man come and said it is damaged and not worked then said replaced it but he say it is in warranty so i said please maintain it but it is not working service man come but can not maintain it so what i do please solved that problem
                  customer support has been notified about the posted complaint.
                  Jul 17, 2014
                  Updated by ranjeet bhadana
                  My m.no : [protected], address :naya gaon bhondsi, serial no: 13cdenb32339

                  backup problem

                  my inverter never stops charging and gives backup for just one hour
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                    S
                    Shikhander
                    Nov 10, 2013
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                    Resolved

                    Address: Kollam, Kerala

                    I bought a 3KVA Microtech inverter with Okaya batteries and had problems with it from the beginning. After one mother board zap, and one battery blow up and the other three batteries swollen up and totally un-usable, I sold the batteries for junk in 3 yrs! Did not get any help from either Microtech or Okaya. They kept pointing to each other only looking for a way to get out of helping me. Product - bad! Customer service - Worse!! Integrity- Non existant!!! Disgusting unscrupulous cheats!!! I also found out (in hindsight) that the manager at Microtech Cochin was a crook. I had approached the company directly to buy the inverter and batteries. He charged me double the price of the batteries using another dealer as a front. They are just a bad lot and a shame to India!! unscrupulous cheats! and their "warranty" or "guarantee" is not worth the paper it is written on. I have been told that all these Delhi based battery/inverter companies are only interested in selling their products. Nothing else!!! Keep away from these two companies. DO YOUR HOMEWORK BEFORE YOU BUY!!
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Microtek Inverters customer support has been notified about the posted complaint.
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                      krishanmurari1984
                      from Mathura, Uttar Pradesh
                      Oct 6, 2013
                      Resolved
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                      Resolved

                      Address: Bareilly, Uttar Pradesh

                      I went to Microtek service center Bareilly UP on Date:[protected] Bill No. 25/19329 for repair of my inverter(Modle 1550 SWE2) they told me to replace my old card/Complete PCB from new one for that they will charge me 1500/- Rs. I agreed after the job completed I found that they replace my PCB with a repaired PCB instead of new one. When I asked them they told me that they will provide me the repaired only because company is not providing them new and they also deposit my old PCB Card. My Questions. 1. Why they told me to replace my PCB with new one when they didn't do it ? 2. For what they charge me, my Instrument still not working & creating a Disturbing noises? After that I have made online complaint with mobile no [protected] on[protected] complaint no MJ823965 then service engineer (Mr. Asif Warsi) visit at or home but the problem still persist Then also I have made another complaint on[protected] with same mobile no [protected] complaint no MJ844805 now on[protected] Service engineer(Mr. Juned) call me ask the address and within few minutes they closed the complaint by sending sms Now I am still facing problems and they do no want to listen my problems in fact they have given one month warranty on that PCB Card Their Service Center Bareilly No[protected] Microtek Helpline Toll free no [protected] From: Krishan Murari Bareilly UP-243122 Mob: +91-[protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      the power no coming

                      iwant to service my ups is not working not cherging not power on so please chek it
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                        D
                        devesh248
                        from Patna, Bihar
                        Sep 24, 2013
                        Resolved
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                        Resolved

                        I have purchased 1000 VA inverter before two month but that was a bad experiance. Besically after10 days of purchasing date it was not able to maintain gravity of battery to 1250 that's why this is giving very wrost backup less than 1:30 hours. For this I had lodged a complain on19/08/13 but nobody attend the complain first time then again lodged a complain on 5-09-13 after making various phone call they attend the complain and change the plate even power was not there. This plate was old as my inverter was in the warranty period so defected parts should be replaced by the new parts insted of old ( Used) parts.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Microtek Inverters customer support has been notified about the posted complaint.
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                          A
                          avdasture
                          from Noida, Uttar Pradesh
                          Jul 18, 2013
                          Resolved
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                          Resolved

                          Address: H-57, Udyog Nagar, Rohtak Road, New Delhi-110041., Pune, Maharashtra
                          Website: microtekdirect.com/

                          I am owner of 3 KV Microtek Inverter since last 4 years.

                          I came across your Service Department two times before.Firstly, my
                          inverter was making untoleable and very disturbing noise and it was
                          unable for me to keep the machine in my house. I called Microtek
                          Services and that time my inverter was under warranty. I asked your
                          people to give replacement of the machine as the machine noise was
                          disturbing us and actually it was a written commitment from Microtek
                          on a printed Phamplet that 3 KV machine which will be supplied to me
                          will be noiseless. Finally your people refused to give a replacement
                          and replaced the fan with my costs and assured me that the machine
                          will not make any noise thereafter. Surprisingly, my problem was not
                          resolved even by 10%. And this was how I was taxed though my machine
                          was under warranty and without any result.

                          This time when I contacted Microtek, Pune, as per the Complaint Number
                          mentioned in the subject, Mr.Sabir K.Gardi attended the complaint
                          hurriedly on 6-7-2013 and finished his job within 2 minutes of time
                          and told me that he will give fault finding report to the office and
                          his senior will attend my complaint in couple of days.

                          Surprisingly, nobody todate has attended my complaint and my inverter
                          in still in non-working status. This delay may cause damages to my 4
                          Exide Battries which costs @ Rs. 1 Lakh.

                          In short, Microtek Service Policies and day-to-day administration
                          never looks Customer-Friendly. Microtek tries to dictate its own
                          unacceptable policies and strategies to the customer every time.

                          If my Inverter will not be repaired within 2 days from now, I will
                          take strict action against you by putting this matter on media and
                          also by launching legal complaint in the Consumer Court asking therein
                          huge compensation against your improper services and damages to my
                          Batteries due to your insufficiency. You will be responsible for all
                          the costs and consequences arising thereafter.

                          Dr.A.V.Dasture.
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          UPS /MERCURY — Servicing System

                          I have baught one UPS about one year back i have got some complaints after this period .I complainted in mercury and they told me to give the ups in a service centre of them I send the UPs in Kobians calicut after the 3 months im not getting the ups back.

                          Microtek — Inverter not working

                          Dont buy Microtek inverter. It ll never work at all and the customer service never picks up your phone

                          Microtek — battery changing

                          From[protected], i am calling to microtek ups battery not in good condision, service center that my ups had some problem but every time they gave me same response that our tech. Is coming to your home till afternoon, than next day so on.
                          what i do
                          mob:-[protected], [protected]

                          Microtek — proper not working ups

                          Hi sir,
                          I have baught one UPS about one year back i have got some complaints after this period .I complainted in angel computers near taj motors and they told me to give the ups in a service centre of them I send the UPs in Kobians calicut after the 3 months im not getting the ups back...
                          I completely agree. Microtek Inverter is cheating with public money. The UPS is of a poor quality, and once it stops working it will never be repaired.

                          Microtek — don't get backup of inverter

                          Dear sir,



                          We Purchase our microtek UPSEB 850 before some months at shikrapur 412208, when we purchased it problems is follow with it. We call on sales no[protected]which print in your book) but the reply is “this no does not exists”. We call on next no[protected], but it”s not responding. So tell me the nearest way to solve my problem. We are touch in consumer complaints forum

                          Microtek — warranty unfulfilled

                          i bought a microtek inverter model number upsmeb800 s.no n8jggnb10146 from m/s munger motor engennering works badi bazaar munger. the instructions in the service manual ask to contact the seller for any service but for a week i was denied the service and finally i was told that it is company which is responsible not us.
                          sanjay
                          ihave got microtek ups model HGE600AZ AND SERAL NO 8KUPNB151966 WAS NOT WORK PROPERLY IT WILL BE RESTART WHEN MAIN OFF

                          Microtek — change of UPS Bty

                          R/Sir
                          i want to change my microtek UPS Bty Srl No8JUPNB132195 model no HGE600AZ date of purchage 10/12/08 how many charge to paid and please me contected No [protected] my add vijender singh sangwan BSF Aceademy Tekanpur TAC Wing Quater No 169 Type one Gwalior MP pin 475005

                          Strong Complaint about Improper Services from MICROTEK.....My Complaint No.MJ402629.... - Comment #1796754 - Image #0
                          MY UPS IS NOT WORKING
                          i want to change the batery o[censored]PS

                          model no---600VAHG

                          S. no ----7KUPNX-229190

                          please contact me as soon as possible

                          contact no-- [protected]
                          address-- ho no 3676
                          sec--23, gurgaon(haryana)

                          Microtek — with out clearing fault resulting ok

                          I Mr. Arif Chougule proprietor of ALL IN ONE, like to inform you that my customers are facing alot of problems with your service centre guys as one of my regular customer had made a complain about inverter machine (UPSEB600 - 9CGANB145104) making sparking noise and your technician Mr. Durgesh from Thane - Mumbai service centre have attended this complain but without inspecting the fault he changed the board (card) and he reported the customer and me that it is working fine but there was same problem still going on with the machine so made a complain again and another techncian attended this complain and found the fault of 3-pin plug of power supply so he changed that 3-pin and inverter machine started working but because of changing board (card) battery use to get heat up and it got dry so this time I personally replaced that battery but the second battery also started heating up. I have faced a lot of problems with your service centre as before 3 years also i have faced problems with the same service centre guys. I had complaint to MR. RANBIR but he is also not responding about this complaint. The customer had returned the machine and battery and asking for pay back their money. How can I pay this money after 18 months.


                          Microtek company always saying they having engineers. Are they having qualified engineers?

                          Microtek — NOT HONOURING WARRANTY

                          I HAD BOUGHT A MICROTEK BATTERY 15/04/2010 WITH 36 MONTH WARRANTY. IT IS NOT WORKING NOW AND I SENT A MAIL TO MTEK CUSTOMER SUPPORT BUT I DIDNT GET ANY REPLY. NOW I DONT KNOW WHERE TO FIND A MTEK SERVICING CENTRE.

                          MUKESH SINGH
                          [protected]
                          PUNE

                          Microtek — not support customer

                          this company not support product user. i have already user this brand battery mtekpower. this battery perchasing date nov. 2010. pershase store om computer. shop number 19 super bazar station road moradabad 244001.
                          this brand battery not work properly i wil go to mtek sirvice center duggal sb. dawal phatak moradabad. this battery submited 14 days ago but not support me.
                          i have a big problem 3 person. pls help me
                          (1) Vikaas ji Mob. [protected]
                          (2) duggal ji Mob. [protected]
                          (3) noor sb. Mob. [protected]

                          thanks

                          SIKANDER NAJMI
                          [protected]
                          FRAUD / CHEATER/ BAD SERVICE PROVIDER

                          This brands mtek power battery ( microtek) not support any customer my complant not any action 6 days.

                          this is very fraud company. pls. help me



                          sikander najmi
                          [protected]

                          Non Functioning of UPS Battery

                          Battery Purchased from your cutomer care centre at bhagalpur vide receipt no-10/33167 dated 6.12.2013 not work properly after repeated replacement of battery four to five times please take action urgently for needful
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                            E
                            Er.ssjha
                            from Mumbai, Maharashtra
                            Jul 7, 2013
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                            Address: Darbhanga, Bihar

                            Sir.
                            My microtech inverter 800VA is not working properly.The inverter when turned on,it goes off and continued again on and then off and so on.Battary bein charged,power from main being transmittingthrough it.
                            Pl. send your service staff to get get the problem rectified.

                            Er.S S Jha
                            Mohallah-Kabilpur (near-Ram Mandir tank)
                            Laheria sarai
                            City-Darbhanga (Bihar)
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                              H
                              Hello Buddy!
                              from Kaithal, Haryana
                              May 5, 2013
                              Resolved
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                              Resolved

                              Address: Varanasi, Uttar Pradesh

                              I purchased a Microtek UPS (625 VA) on October 31, 2012 bearing Sl. No.D12HUGNU393603,Model # HGE625AG. For the last one month it does not give back-up even for a single minute.

                              Yours faithfully,

                              Pramod Kumar Singh
                              H. No. N-14/27-G1-5A, Ashutosh Nagar,
                              Sunderpupr, Varanasi-221001 (UP)
                              Mob. No. [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              microtek ups — back up

                              i bought microtek ups in feb 2009 .microtek ups is not working properly,as light cut the system gets sut down automatically,also there is a sound in ups.

                              microtek ups — No battery backup

                              My ups is under warrahty. It was purchased in Nov 2011 along with PC. the UPS is not standing for 10 seconds also.The model no. o[censored]PS is HGE625AG. S No. o[censored]PS is B11JUGNU277973.
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                                M
                                Marshal Purty
                                from Gurgaon, Haryana
                                Apr 23, 2013
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                                Address: West Bengal

                                From- N.M.PURTY Date- 23.04.2013
                                C/O .S.K. KARMAKAR
                                JANA KALYAN DURGA MANDIR
                                TALBAGICHA P.O.- TALBAGICHA
                                KHARAGPUR , DIST- PASCHIM MIDNAPUR
                                WEST BENGAL
                                MOB-[protected]
                                Email [protected]@yahoo.in

                                Sir,
                                I have purchased a MICROTEK Inverter from DAS ELECTRONIC KHARAGPUR DIST-PASCHIM MIDNAPUR (W.B) on 10.06.2012.Its model is EB 860 and Sl No. is 12AGPNH73217.Invertor became out of order on 18.04.2013 in the morning at 04.30 A.M. . Due to weekly closing of the shop on (Thursday) 18.04.2013 I couldn’t lodged complain the same day .I lodged complain on 19th April 2013 and I was told that It will be repaired within three days.Three days is already passed but I couldn’t even contacted .I reminded them on 4th day they assured that it will be solved on next day but it is not yet solved. It is very difficult to pass the days in hot weather when power is cut off and even having Invertor and how can I stay with your company If your service is so poor? Kindly arrange to solve problem very quickly That I may stay with you.
                                Address of the dealer is – Das Electronics (KGP) (12,13)
                                Inda Kharagpur
                                Paschim Midnapur
                                ( West Bengal)
                                Phone No.[protected],227638
                                Fax[protected]

                                Microtek inverters — repair

                                please repair my microtek invertor 2 KVA serial number:10AGMNB10426
                                address:mukesh kasliwal, 109 rajiv gandhi nagar,kota rajasthan, Ph [protected]
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                                  K
                                  kaliputran
                                  from Mavelikara, Kerala
                                  Apr 20, 2013
                                  Resolved
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                                  Resolved

                                  Address: Pathanamthitta, Kerala

                                  I have brought "850 VA microtek sinewave inverter" from your Authorised dealer "Multi-Tech Systems,Kulanada P.O,Pandalam,Pathanamthitta Dist.,Kerala-689503.Tel:[protected],261794,Mob:[protected], [protected]" on 09.05.12.Now I had put some distilled water what they provided in it as water was too low in the battery.After that battery is not charging nor giving back up.I had made a complaint to their office regarding this.They told they will come next day and till one week they didn't attend the complaint.My warranty date is also going to get over.Their service is very poor and irresponsible as I have to ring up and ask why they didnt come and they are making excuses every time.So,please look into the matter and tell them to attend us ASAP.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  microtek sine wave — no service

                                  sir,
                                  for the last more than two month my inverter is with technician and he is not able to repair it, i have given for more than 3 technician but they are saying that i cannot repair it,and saying taht sine wave is very comlicated inverter, it means that while buying the inverter the dealer are saying all the wrong things that it service are wonderful but i dont"t think so,pls gine some give some contact of service centre so that i don't have to run for this inverter.
                                  i am not satisfy with the service of this company?
                                  Hi friends,
                                  Good news.
                                  Thanks Saji of Multitech.I send an sms to Multi-Tech Systems, Kulanada that i will inform headoffice.
                                  So after that they came and solved my case.Actually it was the problem with the inverter;some loose contact in the motherboard.After 3 attempts, they sorted out and it is working fine.

                                  Microtek is a good company;only their authorised dealers are somewhat lazy.

                                  Inverter Problem

                                  2.6 KVA Inverter do not battery backup from one month including complain date registerd
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                                    bagwa78
                                    from Udgir, Maharashtra
                                    Mar 22, 2013
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                                    Address: Osmanabad, Maharashtra

                                    I Had by Microtek Inverter /Sine Wave1550sw with Two batteries on one year Guarantee and 3 year warranty My Inverter not giving Back up for one hour it is sine but not run on sine mode this problem i face after Five month I by inverter dated 10/07/2012,I have called many time to Delar but he is not giving any reply what can I do ,I want file case in consumer carom against Company............
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