Mirraw Online Services — not refunding my money id :m[protected]

Address:Bangalore, Karnataka, 560067
Website:www.mirraw.com

These people are frauds.
Without even initiating refund they updated my account saying refund completd on 4th jan.
Later after numerous mails they said refund is initiated on january 17th. They provided some transaction id which was supposedly paytm but i never got that money ever in paytm.

The amount to be refunded is 4686.

My email id : [protected]@gmail.com
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I would like to cancel an order which i placed 2 days ago.. my order number is M[protected] and tracking number is[protected]..
please do as soon as possible.

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